Shipping Policy

We have a standard 24-48 hour processing time prior to the shipment of all orders.This processing timeframe is subject to change due to sales or holidays. 

Note that purchases over $250 must be verified with proper physical photos of the customer’s ID as well as the card used for purchase before we can process the shipment. Once verified, orders will be shipped out with a signature requirement. No exceptions.

Orders over $150 will automatically have signature requirements and cannot be modified, so please plan accordingly.

 Any fraudulent or potentially fraudulent orders will be cancelled immediately and reported.

We offer one shipping option at this time:  3-5 Business Day shipping 

To ensure speedy delivery, we process orders daily, so they cannot to be altered or changed once your payment is verified and completed.

We are not responsible for additional custom international fees as they are out of our control once it gets to your country. 

Unconfirmed Addresses
Please make sure that you confirm your address through our website and PayPal or you will risk delayed shipment on your product. WE ARE NOT RESPONSIBLE FOR YOUR ORDER GOING TO ADDRESS THAT’S NOT LISTED ON THE INVOICE.

Please understand that if a package is lost, stolen, or damaged after leaving our facility we are unable to accept any responsibility for the package contents. We do not provide refunds or replacements for orders that are lost, stolen or damaged while in transit. We unfortunately do not take responsibility if USPS or FEDEX delays, damages or loses your package, as it is 100% out of our company’s control. 

MyHairChoice, LLC reserves the right at our discretion to make changes to prices, policies or sales at any given time. Please check our policies often for any changes.